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Turn Off FileVault

Instructions for Turning Off FileVault​

Step 1: Ensure the Mac User Has a Personal Recovery Key in JAMF Pro​

  1. Search for the computer name in the Inventory Menu. Example: HN-SKY-Z1801.
  2. In the Disk Encryption section, check if the Personal Recovery Key is active and if the "Show Key" button is available.

Step 2: Boot to Recovery Mode on Mac​

  1. Boot into the appropriate recovery mode based on the Mac model. See the suitable boot recovery mode for each Mac type.
  2. Input the Recovery Key and then press Next.

  1. Choose Forgot all passwords, then press Reset Password.

  1. Type a new password for replacement.
note

If your Mac has more than one local account, please select the account for which you want to reset the password.

Step 3: Exit Recovery Mode and Re-Login with the New Password​

  1. Exit Recovery Mode.
  2. Log in with the new password.

Step 4: Turn Off FileVault​

  1. After logging in successfully, manually turn off FileVault.
  2. The system will require you to authenticate with the new password.

Step 5: Remove JAMF​

  1. Open Terminal.
  2. Type the following command to remove all settings and profiles: 
    sudo jamf -removeFramework
  3. Confirm with the admin password. After that, all MDM profiles will be automatically removed from your Mac.